Overseas stories India Changing at an Astonishing Speed
While the chaos remains, DX is advancing at an incredible pace. I vividly remember my first business trip to Chennai about five years ago; everything was so chaotic and overwhelming that all I could do was laugh. Late at night, Chennai Airport was inexplicably packed with people picking up arrivals, and if you’d requested a hotel pick-up, several people would be holding signs with your name. The bumpy roads were filled with honking cars zooming at breakneck speeds, and you'd see people, cows, and even cars driving against traffic. It was such chaos that my brain couldn't process it all. Yet, even then, the wave of digitalization had already reached some areas. For example, the system for ordering and paying for meals at the company cafeteria was already app-based, and I remember being quite impressed by it.